The Swim Professor

Jim Reiser, M.S.

Swimming Instructor Assessment »« Swim Lesson Basics

Swim Lesson Evaluation

If you’re going to have a great swim school staff, as a swim school owner, you have to do a number of things well:

1. Have a proven approach to selecting and hiring (and yes, even firing).
2. Have a full-proof swim instructor-training program (one swim school owner who uses the Swim Lessons University curriculum called it “foolproof!” What a complement, LOL!)
3. Have ways of holding your teachers accountable, including but not limited to a swim lessons evaluation of your swim teachers.
4. Have a swim teacher rewards system in place (I have been sharing the details of ours in my talks for the 2010-2011 Swim Lessons University conferences).
5. Have an appropriate payroll (compensate your teachers fairly).

To touch on The Swim Lessons Company Swim Lesson Evaluation, I do a “15 Point Analysis” of our swimming instructor’s teaching performance. I grade the teacher’s performance on a 1 to 10 scale on 15 different qualities/teaching techniques that I want to see all my teachers doing well. There is also area for additional notes/comments. I grade everything from how the teacher welcomes the class, to how they engage and interact with their students, to how well they follow the specific lesson plan in which all of our teachers are required to follow. All this is in a neatly designed table that I now have available as a Swim Lessons University Swim Instructor Tool. You can download it for just $5.00 and print as many as you like.

Holding employees accountable and having consistency in your presentation is the backbone to most successful businesses. Imagine what would happen if every chef at every Outback Steakhouse prepared the food differently. Take a close look at the best businesses and notice their attention to details. Pay attention to how the business is run, to the consistent quality, to the customer service, etc. These are all instrumental to their success, and they are instrumental to our success as well. Keep in touch!

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October 6, 2010 at 1:10 pm
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