The Swim Professor

Jim Reiser, M.S.

Reiser Selected to Speak at Washington Recreation & Park Conference in May

As the Washington Recreation & Park Association celebrates 70 years, Jim Reiser has been selected to be their lead presenter in the aquatics track of the WRPA Annual Conference in Spokane, Washington.  Jim will give two talks on Wednesday, May 3, 2017:

  • 10:45 AM – 12:00 PM   You Can Teach Like a Pro!  Proven Techniques to Maximize Your Effectiveness
  • 3:30 PM – 4:45 PM       Preschoolers Can Swim!  How to Teach Young Children More Effectively

Reiser, who was recently honored by the International Swimming Hall of Fame with the prestigious Virginia Hunt Newman Award, had this to say about the honor:

“Any time that I have the opportunity to share, especially in a setting like this, it’s such an amazing feeling.  To know that I not only have the ability to help those in the conference room, but to realize that there is an amazing trickle-down effect.  That’s what really makes me passionate about speaking. When I prepare my talks, I am not just preparing for the audience.  I am preparing to potentially help hundreds and hundreds of children receive better swimming instruction, and most importantly, become safer in and around the water.  It gives me goosebumps every time,” said Reiser. 

This will be Jim Reiser’s second speaking engagement in 2017.  “The Swim Professor” will be presenting for the North Carolina State Aquatics Conference in March (details coming soon) and he has several other potential speaking appearances in the works.   For a complete list of Mr. Reiser’s upcoming and recent speaking engagements,  check out the Conference Schedule link on the Swim Lessons University website.   There is also a link provided with more information on the WRPA Annual Conference if you would like to consider attending.

Would you like Jim Reiser to speak at your next event?  Email jreiser@swimprofessor.com or call 1-866-498-SWIM (7946) for availability!

 

The International Swimming Hall of Fame has named Jim Reiser the recipient of the 2015 Virginia Hunt Newman Award for his curriculum and approach in teaching infants, toddlers, and children to swim.  Jim is the first American to win the award in 10 years.

If you would like to learn more about the Swim Lessons University certification program and curriculum, make sure to visit us at www.SwimLessonsUniversity.com  We have training and certification programs designed for both private instructors as well as organizations like YMCAs, Recreation Departments, Athletic Clubs, and more.

Swim Lessons University is currently being utilized by recreation departments, YMCAs, America Camp Association swim lessons programs, as well as by private swimming instructors in 45 states and over 30 countries!

You can also call us toll free at 1-866-498-SWIM (7946).

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January 18, 2017 at 4:17 am Comments (0)

How to Be a Swim Instructor-Trainer with Swim Lessons University

Swim Lessons University, in cooperation with the World Aquatic Babies and Children (WABC) Network, is now accepting applications for Instructor-Trainers.   SLU has also just released its brand new Learn-to-Swim IT Manual, which contents includes: How to administer the SLU Course at your Facility, Course Administration and Application Process and Fees, Swim Lessons Level Descriptions, How to Conduct Skill Sessions, the Practicum and Mentoring program, Acknowledging Course Participation, Swim Instructor Certification Requirements, Evaluating Teaching Skills, Safety Recommendations, Class Sizes, and Supervision.  The appendixes also include an Instructor Assessment/15 Point Analysis as well the Learn-to-Swim Professional License.

Swim Lessons University would like to offer a SPECIAL THANKS to the facilities and program coordinators who have been serving as the “living laboratories” while additional components were being developed.

Barbara Limbo, Rapid City Recreation – Rapid City, South Dakota

Shannon O’Brien, Charleston Country Schools / L.A.P.S. Program – Charleston, SC

Anne Marie Boehlert, City of Shelton Recreation – Shelton, Connecticut

Teri Gotro, El Dorado Hills Recreation– El Dorado Hills, California

In addition, the following aquatic programs are now proudly utilizing the Swim Lessons University curriculum and instructor training materials:  City of Mt. Sterling, University of Mississippi, City of Sparks, Nevada, Helper City, Utah, City of Columbus, Nebraska, City of Wisconsin Rapids, Wisconsin, City of San Carlos, California, City of Manhattan Beach, California, City of Natchitoches, Louisiana, City of Manitou Springs, Fox Valley YMCA, Springfield YMCA, Sarasota YMCA, Southern Alabama University, Surburban Seahawks, Newton Square, PA, I Swim U.,  Safety Before Skill Swim School, AZ, Montana Swim School, Orlando Metro Gymnastics & Swim School, Orlando, FL, Swim Kids, FL, Sparkling Pool Services, NJ, NY & PA, and many more private swimming instructors, swim schools, pool management companies, and Y’s. Swim Lessons University sincerely thanks you for your support and loyalty.

For more information on how you can offer the Swim Lessons University at your facility, contact Swim Lessons University today at 803-665-8709 or email jreiser@swimprofessor.com
Here is Recreation Supervisor and Aquatic Director, Teri Gotro of El Dorado Hills, CA–speaking about her experience with Swim Lessons University AND sharing some video highlights of her SLU Certified staff in action
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The International Swimming Hall of Fame has named Jim Reiser the recipient of the 2015 Virginia Hunt Newman Award for his curriculum and approach in teaching infants, toddlers, and children to swim.  Jim is the first American to win the award in 10 years.

If you would like to learn more about the Swim Lessons University certification program and curriculum, make sure to visit us at www.SwimLessonsUniversity.com  We have training and certification programs designed for both private instructors as well as organizations like YMCAs, Recreation Departments, Athletic Clubs, and more.

Swim Lessons University is currently being utilized by recreation departments, YMCAs, America Camp Association swim lessons programs, as well as by private swimming instructors in 45 states and over 30 countries!

You can also call us toll free at 1-866-498-SWIM (7946).

 

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December 24, 2012 at 3:30 pm Comments (0)

Swim School Staff Training

Have you ever thought about training your swim school staff in customer service?  How well are your swim instructors and front office personnel doing with “the welcome?”  Surveys of customer service firms show that the act that most influences people’s satisfaction is the welcome! In one survey, 96% of the clients who said that they felt “very welcome” when they entered the company’s office, said they were “very satisfied” with the OVERALL EXPERIENCE. So the initial welcome FRAMES THE ENTIRE EXPERIENCE!  “The key moment in every relationship is the VERY FIRST.”  So if you want to improve your numbers, don’t underestimate the “non-swimming” part of your swim school staff training.

To maximize the success of your swim program, you will want to spend time teaching your swim instructors how you want them to greet the students and parents.  I would suggest that you call your office from time to time from an unknown phone number to hear how they sound when they answer the phone and greet your potential customers.  Jeffrey Gitomer has a great tip for those struggling with that:  Imagine you are talking to grandma.   Imagine you are getting a call from a friend you haven’t heard from in years, he says.   That’s how the tone of  their voice should sound when they are greeting your customers.  Thirdly, the way you reply to email.  In our local business, I am the only one who replies to emails.  Replying to emails can be tricky if it is going to be done well, and I would much rather my front line people TALK to my customers, especially if they have a complaint or concern.   You want your customers to hear and feel that you really care.  Typed words rarely do the trick.

I hope this blog was beneficial to you and your swim program.   If you have questions or if you would like to do a “One-on-one Phone Consultation,” I would more than happy to help you solve your specific problems or help you brainstorm on your ideas.   I personally guarantee our session will help.

To your success!

Jim Reiser, Executive Director

Swim Lessons University

 

The International Swimming Hall of Fame has named Jim Reiser the recipient of the 2015 Virginia Hunt Newman Award for his curriculum and approach in teaching infants, toddlers, and children to swim.  Jim is the first American to win the award in 10 years.

If you would like to learn more about the Swim Lessons University certification program and curriculum, make sure to visit us at www.SwimLessonsUniversity.com  We have training and certification programs designed for both private instructors as well as organizations like YMCAs, Recreation Departments, Athletic Clubs, and more.

Swim Lessons University is currently being utilized by recreation departments, YMCAs, America Camp Association swim lessons programs, as well as by private swimming instructors in 45 states and over 30 countries!

You can also call us toll free at 1-866-498-SWIM (7946).

 

 

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November 30, 2012 at 4:12 pm Comments (0)